Your Privacy Is Our Responsibility
88c8 gives the highest priority to protecting your personal information. In this policy we clearly explain how your information is collected, used, and stored.
Table of Contents
1 Introduction
88c8 ("we", "our", "company") operates a trusted online casino and betting platform for users in Bangladesh. By visiting our website 88c8.cam or using our services, you agree to the terms of this privacy policy.
The purpose of this privacy policy is to transparently inform you about what personal information is collected during your registration, login, and use of the site, why it is collected, how it is processed, and what rights you have over your information. 88c8 believes that data protection is not merely a legal obligation — it is an essential part of building a relationship of trust with our users.
Our services are for people aged 21 and above only. Registration or use by minors is strictly prohibited, and we maintain a rigorous verification process in this regard.
2 What Information We Collect
2.1 Registration and Account Information
When you open an account with 88c8, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Residential address
- Mobile number linked to your preferred payment method (bKash, Nagad, or Rocket account number)
2.2 Financial Transaction Information
At the time of deposits and withdrawals, we record the transaction date, amount, payment method, and transaction reference number. For transactions processed through bKash, Nagad, and Rocket, the respective payment gateways process information under their own policies; we do not store complete payment credentials.
2.3 Technical Information
Information collected automatically when you visit the site:
- IP address and device identifier
- Browser type and version
- Pages visited, session duration, and click patterns
- Referral URL (the site you came from)
- Operating system and device type (mobile, tablet, or desktop)
2.4 Support Communication Information
When you contact us via our 24/7 live chat or email support, the content of the conversation along with the date and time is recorded. This information is used to improve service quality.
3 Use of Collected Information
88c8 uses your information for the following purposes:
- Account Management: Completing the registration process, verifying login, and ensuring account security.
- Age and Identity Verification: Confirming identity to ensure only 21+ users have access.
- Payment Processing: Completing deposits and withdrawals and maintaining transaction records.
- Fraud Prevention: Detecting suspicious activity and preventing misuse of the platform.
- Service Improvement: Improving platform functionality, the gaming experience, and customer support.
- Promotional Communication: Sending information about bonuses, tournaments, or new services based on your consent.
- Legal Obligations: Complying with applicable laws, regulations, or court orders.
- Responsible Gaming: Identifying signs of excessive play and providing support.
We will not use your information beyond the purposes described above. If use for any new purpose becomes necessary, you will be informed in advance and your consent will be obtained where required.
4 Information Sharing with Third Parties
88c8 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Technology partners and service providers that operate our platform (such as payment processors, game software providers, and cybersecurity providers) receive only the information necessary for their specific function. They work under a confidentiality agreement with us and may not use your information for any other purpose.
4.2 Legal Requirements
Information may be disclosed in response to a court order, a lawful request from an investigating authority, or any other legal obligation. In such cases we make every effort to protect the information within the limits of the law.
4.3 Business Changes
In the event of a company merger, acquisition, or restructuring, user information may be transferred. In that case the new managing party will be bound to comply with the terms of this privacy policy.
5 Cookies and Tracking Technologies
The 88c8 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on subsequent visits.
5.1 Cookies We Use
- Essential Cookies: These cookies are necessary to maintain login sessions, manage security tokens, and ensure the core functionality of the site.
- Functional Cookies: Used to remember your preferred language, game history, and user settings.
- Analytics Cookies: Collect anonymous statistics to understand which parts of the site are used most — this helps us improve our services.
5.2 Cookie Controls
You have the option to disable cookies from your browser settings. However, disabling essential cookies may cause some site features to not work properly.
6 Data Security Measures
To ensure the protection of your personal information, 88c8 applies industry-standard technical and administrative security measures:
- SSL Encryption: All data transfers on the site are encrypted via SSL/TLS protocol.
- Data Encryption: Stored sensitive information is protected using advanced encryption methods.
- Access Controls: Only authorized personnel can access the information they need — a least-privilege policy is followed.
- Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
- Firewall and IDS: Layered security measures are maintained to prevent unauthorized access and cyberattacks.
However, no method of transmitting or storing information over the internet is 100% secure. We strive to ensure maximum protection, but we cannot accept full liability in the event of an unforeseen security breach.
If you notice any security-related issue or have concerns about your account, please notify our support team immediately.
7 Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access Information
You may request a copy of the personal information we hold about you at any time. We will respond within 30 days of receiving your request.
7.2 Right to Correct Information
If your account contains incorrect or incomplete information, you may request a correction. Let our support team know via live chat or email.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information must be retained for a set period due to legal or regulatory obligations.
7.4 Right to Opt Out of Marketing Communications
You may opt out of receiving promotional emails or messages at any time. To do so, contact our support team or use the unsubscribe link provided in each message.
7.5 Right to Object to Data Processing
You may object to the processing of your information in certain cases, particularly where processing is carried out on the basis of our legitimate interests.
8 Third-Party Links and Services
Our platform may include software from game providers (such as Pragmatic Play, JILI, PG Soft, Spribe). These providers operate under their own privacy policies. While using their software, they may collect certain technical information.
In addition, the payment gateways bKash, Nagad, and Rocket process transaction information according to their own policies. 88c8 is not responsible for the data practices of these third parties. We recommend that you read the privacy policies of the relevant providers.
9 Protection of Minors
88c8 strictly prohibits use of the platform by anyone under the age of 21. We do not intentionally collect any personal information from minors.
Age is verified at the time of registration. If we find that a minor has opened an account using false information, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian believes their child is using our platform, please contact [email protected] immediately.
10 Changes to This Policy
88c8 reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will:
- Update the "Effective Date" at the top of the page
- Notify registered users by email
- Display a notice on the site
Continuing to use the platform after any changes means you have accepted the terms of the updated policy. We recommend visiting this page regularly.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Bengali support is available 24 hours a day, 7 days a week
We aim to respond to all privacy-related requests within 30 business days.
Need more help?
Our 24/7 Bengali support team is always ready for any questions you have about your privacy. Contact us via live chat or email.